How to be Present, with Dan O’Connor

When we meet someone for the first time, there is a narrative that quickly begins to dictate future interactions. As a result, people in meetings aren’t engaged in the conversation--they are only waiting for the other person to stop talking so that they can make their point. If you make the effort to really listen to your customers, you’ll be able to engage in customized sales because you’ll truly understand what their needs are. Listen to Dan O'Connor explain how to be present.